Contact Us

How can we help?

Please see some common questions below. If you don't find what you need, please fill out our contact form.

How do I manage my account and my subscription?

You can easily manage all of your account details by heading to our online user dashboard and logging in. You can access this at https://dashboard.codexsoftware.io/login.

I can't log into my application, it says "Device ineligible for authorization."?

You're seeing this message because you either don't have an active subscription or your device is logged in on another device. Please go to the dashboard and either reactive your subscription or reset your device's bind.

I've forgotten my password, how do I reset it?

Reset your password by heading to https://dashboard.codexsoftware.io/forgotpassword.