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Sales and Refund Policy

Effective Date: October 09, 2021

Last Updated: October 09, 2021

Please read this policy carefully before purchasing and/or using any product or service offered on the https://codexsoftware.io website (the "Service") operated by CodeX Software LLC (“CodeX”, “CodeX Software” "us", "we", or "our").

Thanks for shopping at CodeX Software LLC. By placing an order, making a purchase through CodeX Software, or using any of our products you agree to the terms set forth below along with CodeX’s Privacy Policy, Terms and Conditions, and any other policies.

Return of Digital Products

We stand behind our products and the satisfaction of our customers is very important to us. Because our products are considered digital good and delivered via internet download, we generally do not offer refunds. All sales are final.

Any requests for a refund made after a digital product has been purchased and/or delivered are handled on a case-by-case basis and are issued or declined at the sole discretion of CodeX Software. Refund requests, if any, must be made within five (5) days of your original purchase. Please submit any requests to us:

Return of Physical Products

We stand behind our products and the satisfaction of our customers is very important to us. Once a product has been processed and sent for shipping there are no cancellations and no refunds. We do not accept return of physical products. We will not accept any deliveries sent our way and are not required to return the product to you.

Any requests for a refund made after a physical product has been purchased but has not been sent for shipping or delivered are handled on a case-by-case basis and are issued or declined at the sole discretion of CodeX Software. Refund requests, if any, must be made before the item has been sent for shipping or delivered, normally within 24 hours of purchase. Please submit any requests to us:

Cancellation

Our products include, but are not limited to, subscription-based services and non-subscription-based services. We do not allow cancellations once an order has been placed. All orders are final and cannot be changed after submission.

Digital products that are on a subscription-base, are allowed to be cancelled for future billing cycles through proper means provided to the user. If there are any discrepancies about cancelling services, they are to be handled on a case-by-case situation and decided at the sole discretion of CodeX Software.

If a cancellation is awarded and a refund is deemed appropriate, we will offer a refund minus credit card fees, restocking fees, and any other fees that may be applicable.

Delivery

All purchases of digital products will be delivered via email from an email ending in @codexsoftware.io.

All purchases of physical products will be delivered via a mailing service selected at checkout.

Payment Processing Time

We use the Stripe payment processor to complete all sales on our site. Payments must be completed before delivery of any product. This transaction is between your bank/card and Stripe. Once your payment has been completed you will receive an email confirmation of your recent purchase. If you have not received purchase confirmation within 72 hours from CodeX Software, please verify your payment has processed through your bank/card and if so, please contact us.

Changes to this Refund Policy

We may update Our Refund Policy from time to time. We will notify You of any changes by posting the new/updated Refund Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, social media pages, or messaging platform, prior to the change becoming effective and update the "Last updated" date at the top of this Refund Policy.

You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.

Acceptance of this Policy

It is the responsibility of the customer to familiarize yourself with this policy. By placing an order for any of our products/services you acknowledge that you have read, agreed, and have fully accepted the terms of this policy. By making any requests to/through CodeX Software servers or service, you fully accept the terms of this policy.

Contact Us

If you have any question regarding our Sales and Refund Policy, please contact us: